Quality Assurance Specialist APPLY NOW

Remote
Operations
Full time

Our Team

Our Operations and Supply Chain team span the world in our Authentication Centers in the United Kingdom, Hong Kong - China and Kigali. We are driving innovation and customer-centric supply chain solutions for our dynamic business model. This distributed team delivers on our brand promise of trusted authentic and high-quality merchandise across many growing product categories for our valued customers. Playing on the global Dream Team. In addition to delivering these customer experiences, our Team Members embody and represent the current culture. Our support teams are building an elite supply chain across the fields of Forecasting, Planning, Network Modeling, Transportation, Operational Excellence in Environmental Health & Safety, Sustainability, Quality, Continuous Improvement, Analytics, Automation, and operations. Join us at International Deliver

Responsibilities

The Quality Assurance Specialist will support operations in identifying root cause and corrective actions to prevent further production of undesirable product, performing material and product evaluations, and recording organizing, and analyzing results. This role will also work cross-functionally with our team supporting the operation in an accurate and timely manner. S/he will audit process to assure effective operation and control and to verify compliance with established standard practices.

  • Review quality issues with products and review level of severity
  • Document quality issues with the product and communicate with Operations, Customer Service and Customers
  • Identify, communicate and execute process improvements
  • Provide daily, weekly and monthly reporting of quality performance
  • Communication within operations team members on quality concerns and corrective actions
  • Support the quality assurance process and procedures across operations
  • Support analysis requirements for operations expansion into additional locations
  • Identify opportunities to continue to improve the efficiency of operations
  • Develop and execute supplier scorecards
  • Coordinate and manage supplier business reviews
  • Support and help develop Marketing and Operations forecasting
  • Provide project assistance for additional tasks as needed

What we are looking for:

  • Minimum of 2 years experience in quality assurance, operations, or a related field
  • High School diploma or equivalent 
  • Sense of urgency to perform tasks to timelines
  • Comfortable in a fast-paced work environment
  • Ability to work well in teams and good communication skills
  • Strong attention to detail




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